Return Policy  We have a 14-day return policy, which means you have 14 days after receiving your item to  request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or  unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at If your return is accepted, we’ll  send you a return shipping label, as well as instructions on how and where to send your package.  Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at 

Damages and issues  The majority of items sold in our boutique are hand stitched or hand made so please keep in mind  that a small margin of error is possible and totally normal. In the eventuality that your piece is  considerably defective, please inspect your order carefully and contact us immediately with  pictures showing the faulty part, so that we can evaluate the issue and make it right for you. 

Exceptions / non-returnable items  Certain types of items cannot be returned, like custom products (such as special orders or  personalised items), and personal care goods (such as beauty products). Please get in touch if  you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards. 

Exchanges  The fastest way to ensure you get what you want is to return the item you have, and once the  return is accepted, make a separate purchase for the new item. 

Refunds  We will notify you once we’ve received and inspected your return, and let you know if the refund  was approved or not. If approved, you’ll be automatically refunded on your original payment  method. Please remember it can take some time for your bank or credit card company to process